Revolutionary Billing & EMS for Your ISP Business

myFiber Omni BETA offers a powerful billing and Enterprise Management System (EMS) to streamline your operations. Our platform simplifies billing, improves efficiency, and helps grow your business. Experience the future of business management for ISPs now.

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Some of Our Awesome Partners and Clients

Our Features

Comprehensive Tools For Your Business

A cutting-edge billing solution tailored for Internet Service Providers, crafted with insights from leading experienced ISP operators:

Cashless Payments

  • Xendit Payment Gateway: For cashless payments via GCash, Maya, ShopeePay, GrabPay.
  • Real-Time Posting: Payments are reflected instantly on accounts.
  • Postpaid & Prepaid: Accept both payment types.
  • Any Amount Payments: Accept flexible payment amounts.

Automated Billing

  • PPPoE: Control user access and traffic.
  • Easy Integration: Seamless integration with routers.
  • Automated Billing: Choose from postpaid monthly recurring billing (advanced or arrear billings).
  • Payment Options: GCash, Maya, ShopeePay, GrabPay payment methods supported.
  • Status Management: Automatic connect and disconnect switching.

Customer Management

  • Client Profiles: Manage detailed customer profiles.
  • Customer Segmentation: Group customers for targeted management.
  • Interaction Tracking: Monitor customer interactions and history.
  • Account Status Monitoring: Keep track of active, inactive, and overdue accounts.
  • Automated Notifications: Send reminders and alerts automatically.
  • Billing Management: Handle customer billing and payments effortlessly.

Transaction Histories

  • Monitor Transactions: Track cash and cashless transactions.
  • Transaction Records: Keep detailed records.
  • Auto Credit: Automatically credit client accounts.

MikroTik Integration

  • Device Compatibility: Works with all MikroTik devices.
  • No Config Needed: Operates without extra setup.
  • User Auto-Update: Sync with policies and conditions.

Messaging Scheduler

  • Email & SMS Scheduler: Automate messaging.
  • Message Templates: Use predefined templates.
  • Notifications: Recurring or one-time alerts.
  • Event Scheduling: Manage multiple schedules.

Client Portal

  • Account Monitoring: View account statements online.
  • Payment Gateway: Multiple payment methods.
  • Support Ticketing: Track and manage issues.
  • PDF Downloads: Access invoices and statements.
  • Network Tools: Access network management tools.

API Integration

  • Email API: Streamline email services.
  • Semaphore SMS API: Efficient SMS integration.
  • TxtBox SMS API: Cheap & Reliable SMS communication.
  • Xendit Payment Gateway: Fast & secure payment processing.

Support Ticketing

  • Admin & Client Interface: Dedicated portals.
  • Real-Time Updates: Live tracking of issues.
  • SMS Notifications: Customers receive an SMS when a ticket is updated.
  • Alert Notifications: Stay informed of updates.
  • Multi-Image Upload: Attach multiple images.

Policies

  • Custom Policies: Tailor policies per client.
  • Multi-Policy Management: Create multiple policies easily.
  • Credit Limit/Overdue Triggers: Automate responses to credit limits.
  • Grace Period: Optional grace periods for overdue payments.

Staff Profile

  • Custom User Access: Flexible staff access controls.
  • Managed Access: Choose what your staff can see and access in your system.
  • Unlimited Profiles: Create unlimited staff profiles.
  • Enhanced Security: Protect against unauthorized access.

Inventory

  • Equipment/Materials Monitoring: Track assets in real-time.
  • Realtime Updates: Get instant updates on inventory status.
  • Threshold Alarms: Set alerts for inventory levels.
  • User/Staff Tagging: Assign assets to users or staff.

Multi Router

  • Unlimited Router Integration: Support for multiple routers.
  • Separate Databases: Individual databases for each router.
  • Custom Profiles: Customize profiles for different routers.

Map Coverage

  • Comprehensive Mapping: Full coverage of client locations.
  • Satellite And Road View: Various view options.
  • Client-NAP Fabric Monitoring: Oversee network connections.

PON Management

  • OLT/NAP Tagging: Manage and tag OLT/NAP components.
  • NAP Coordinates: Track NAP locations.
  • Port Tagging: Tag ports for easy identification.
  • Client Tagging: Tag and manage clients effectively.
  • Map Integration: Integrate with maps for visualization.

Job Order

  • Auto Credit/Debit Inventory: Automate inventory management.
  • Job Order Tagging To Staff: Assign job orders to specific staff members.
  • Customer & Staff Notifications: Notify your assigned staff and customers of J.O status.
  • Notification Pending J.O: Notifications for pending job orders.
  • Equipment/Material Tagging: Tag equipment and materials.

Pricing

Pricing Plan

Choose the best plan that fits your business needs. Our plans are designed to provide the best value for your investment.

Starter

For startups small-scale needs

PHP 280/mo

What's Included

  • Up to 50 customers
  • Up to 100 customers
  • 1 Router
  • 5 Staffs
  • Basic Android App (Available on Google Play Store!)
  • <company>.myfiber.ph subdomain
  • No Custom Domain
  • Full Access to Features
  • Setup Fee: 1,500 (one time for custom domain)

Basic

Perfect for small businesses

PHP 1,320/mo

What's Included

  • Up to 300 customers
  • Up to 1 Router
  • Up to 5 Staffs
  • Basic Android App (Available on Google Play Store!)
  • Basic Support
  • Full Access to Features
  • Setup Fee: 1,500 (one time for custom domain)
  • Setup Fee: Waived (FREE)

Standard

Great for growing businesses

PHP 2,820/mo

What's Included

  • Up to 750 customers
  • Up to 3 Routers
  • Up to 10 Staffs
  • Basic Android App (Available on Google Play Store!)
  • Priority Support
  • Full Access to Features
  • Free Domain on Annual Subscription (.com)
  • Setup Fee: 1,500 (one time for custom domain)
  • Setup Fee: Waived (FREE)

Premium

Ideal for larger businesses

PHP 5,000/mo

What's Included

  • Up to 2,000 customers
  • Up to 5 Routers
  • Up to 15 Staffs
  • Basic Android App (Available on Google Play Store!)
  • 24/7 Dedicated Support
  • Full Access to Features
  • Free Domain on Annual Subscription (.com)
  • Setup Fee: 1,500 (one time for custom domain)
  • Setup Fee: Waived (FREE)

Enterprise

Comprehensive solution for enterprises

Custom Pricing

What's Included

  • Custom Number of Customers
  • Custom Routers
  • Custom Staffs
  • Basic Android App (Available on Google Play Store!)
  • Dedicated Support
  • Full Access to Features
  • White-labeling
  • Setup Fee: Custom

Add-On Packages

Additional Router: PHP 200 per router/month

Additional Customers: PHP 500 for every 100 customers/month

Additional Staffs: PHP 100 for every 5 staff/month

*All prices shown are VAT-EX.

Important Notice: Accounts will be permanently deleted if not renewed within 30 days after license expiration

Integrated Powerful APIs

Our platform integrates seamlessly with powerful APIs, enabling smooth operations with payment gateways, SMS notifications, and other essential services. Streamline your business processes with our comprehensive API integrations designed for flexibility and efficiency.

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We are open for additional API Integrations, as long as it will be beneficial for all clients.

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Elegant UI/UX Design

Our platform features an elegant and intuitive UI/UX design, optimized for both desktop and mobile use. Experience a seamless and productive interface that enhances user engagement and operational efficiency.

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FAQ

Frequently Asked Questions

Get answers to common inquiries about our offerings.

To purchase or renew your subscription, click on "Get It Now" and provide your username and password. Then, choose a payment method and pay to activate your account.

If you have not renewed your subscription, your account & access will be disabled. If after 30 days of not renewing, all data and the account will be deleted. We highly advise you to renew your subscription ahead of time.

Yes, you can upgrade from Starter to the Basic or Premium plan, and all your data will not be affected.

Although we are partnered with them, it is your responsibility to create an account with them. We don't have any overview of their processes and policies.

Connect your MikroTik router to the myFiber Omni EMS by using a public static IP, setting up port forwarding on the ISP modem, or using VPN. Follow the provided configuration steps for the router and GSM modem.

Aside from the SSH Port Forwarding, nothing much. We will use your existing setup and your PPPoE Profiles on your Mikrotik.

For any other MikroTik configuration, we do not do any configurations. Responsibility of configuration rests upon you. If you're having trouble with your network, we suggest consulting a Certified MikroTik Consultant.

To add multiple routers, purchase additional routers under your account. The new router will appear in the drop-down list, showing its identity or router number.

This is currently being added and will be available soon.

However we support all GSM modems compatible with MikroTik routers via USB or serial port. We recommend the USB SIM-800 modem, available on Shopee or Lazada.

As of the moment, no. But we are planning to add these features soon.

"Beta" is MyFiber Omni EMS stepping out into the real world, learning, and improving as it goes.
It's here to make your ISP management easier, but like any new journey, there might be a few bumps.

That’s part of the adventure! Your feedback helps us smooth things out, so thanks for joining us on this ride!